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Binance pushes back against report exchange supplied customer data to Russian government

Major crypto exchange Binance challenged the accuracy of a report, which stated one of its regional heads agreed to supply Russia's financial intelligence unit with customer data potentially related to donations for anti-corruption and anti-Putin activist Alexei Navalny.Reuters reported on Friday that Binance's head of Eastern Europe and Russia Gleb

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Binance launches its first customer service center in Turkey

Binance, the world's largest cryptocurrency exchange by volume, announced the launch of its customer service center, Cointelegraph Turkey reported.Binance picked Turkey, where it established a local entity roughly two years ago, as the pilot country for its new service. A possible reason for Binance to pick Turkey is the high

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Customer demand prompts Charles Schwab file for Crypto Economy ETF

Multinational financial services giant Charles Schwab has responded to client demand to invest in cryptocurrency by filing with the Securities and Exchange Commission (SEC) to launch a Crypto Economy ETF.This filing comes just a week after the head of investor services at Schwab, Jonathan Craig, told news source Financial Advisor

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Binance Didn’t Upgrade Customer Checks, Despite Promises to Regulators: Report

The world's largest crypto exchange kept weak know-your-customer (KYC) checks and did not properly cooperate with authorities, despite its public promises about compliance, Reuters said in an investigative report published Friday. The report was based on interviews with dozens of former employees of Binance, advisers and business partners, as well

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Nigerian banks tracking customer accounts for crypto trading

In Nigeria, commercial banks have begun monitoring accounts that appear to be utilized for cryptocurrency trading. The action is in response to an order from the Central Bank of Nigeria (CBN) demanding all commercial banks freeze accounts belonging to at least two individuals engaged in cryptocurrency trading.According to a report

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Coinbase to Improve Customer Support in US and India by Acquiring AI Platform Agara – Exchanges Bitcoin News

Coinbase is acquiring an AI-powered support platform Agara in an effort to deliver “world-class support for customers.” The exchange explained that “Through this acquisition, we’ll be able to provide our customers with new personalized, intelligent, and real-time support options.” The acquisition also reconfirms Coinbase’s strategy to build out its tech

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Coinbase acquires Indian AI startup to improve customer service

Coinbase, the largest cryptocurrency exchange in the United States, is working to improve its customer support while expanding in India by acquiring a new startup.Coinbase officially announced Tuesday the acquisition of Agara, an artificial intelligence-enabled support platform with operations in India and the United States.The acquisition aims to expand and

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