Friday, November 22, 2024
Home > Distrust

Consumer surveys show a growing distrust of AI and firms that use it

Consumers are developing a widening “trust gap” with companies using artificial intelligence, with many airing concerns about the potential unethical use of the technology, according to a new Salesforce survey.On Aug. 28 the customer relationship software firm released survey results from over 14,000 consumers and firms in 25 countries that

Read More